Resolved -
We have resolved the underlying issue that resulted in stale or incomplete data for Revenue Recognition and some Stripe Dashboard views, including Acceptance, Authentication, and Payment methods. This impact was limited to data generated between 13:57 UTC on 04/15 and 00:19 UTC on 04/16. All missing data has been successfully repopulated and is now available.
Apr 19, 00:42 UTC
Update -
We have resolved the underlying issue that resulted in stale or incomplete data for Revenue Recognition and some Stripe Dashboard views, including Acceptance, Authentication, and Payment methods. This impact is limited to data generated between 13:57 UTC on 04/15 and 00:19 UTC on 04/16. We are currently reprocessing data associated with the issue and want to inform you that the estimated completion time for the availability of this data has been updated from 00:00 UTC to on or before 23:00 UTC on 04/18. We continue to monitor the situation and will provide an update as soon as the reprocessed data is available.
Apr 18, 01:58 UTC
Monitoring -
We have resolved the underlying issue which resulted in stale or incomplete data for Revenue Recognition and some Stripe Dashboard views, including Acceptance, Authentication, and Payment-methods. This impact is restricted to data generated between 13:57 UTC on 04/15 to 00:19 UTC on 04/16. We are currently reprocessing data associated with the issue and expect this data to become available on or before 00:00 UTC 2025-04-18. We continue to monitor the issue and will provide an update as soon as the reprocessed data is available.
Apr 16, 21:55 UTC
Identified -
We have identified the underlying issue which is causing some Stripe Dashboard views, including Acceptance, Authentication, and Payment-methods to to display incomplete or stale data. Additional dashboard views may also be impacted at this time.
We continue to investigate the issue and will post an update as soon as more information is available.
Apr 16, 19:22 UTC
Investigating -
We are currently investigating an issue causing some Stripe Dashboard surfaces to display incomplete or stale data. We will post an update as soon as possible.
Apr 16, 17:09 UTC